1. Purpose
This Cookie and Tracking Policy explains how UrbanBook uses cookies, local storage, pixels, device identifiers, and similar technologies to provide, protect, measure, and improve the platform.
These technologies help UrbanBook keep users signed in, remember preferences, support checkout and booking flows, understand marketplace performance, prevent misuse, and improve customer and vendor experiences.
2. What Cookies and Similar Technologies Do
Cookies and similar technologies may store or read small pieces of information on a device or browser. They can help UrbanBook recognize a browser, remember settings, measure visits, maintain session continuity, show relevant content, and understand whether features work properly.
UrbanBook may also use similar tools in emails or messages to understand whether important communications are delivered or opened, where permitted.
3. Categories We Use
UrbanBook may use the following categories:
- Essential technologies: Needed for sign-in, account security, checkout, booking, fraud prevention, page navigation, language or location preferences, and basic platform functions.
- Preference technologies: Remember choices such as location, module preferences, saved filters, display settings, and support preferences.
- Analytics technologies: Help UrbanBook understand visits, traffic sources, feature use, listing performance, errors, and general platform quality.
- Marketing technologies: Help UrbanBook measure campaigns, avoid repetitive advertising, and show more relevant UrbanBook content where permitted.
- Safety and fraud prevention technologies: Help protect accounts, payments, vendors, customers, listings, and UrbanBook from suspicious activity and misuse.
4. Third-Party Services
UrbanBook may work with trusted service providers for analytics, communication, hosting, payment support, security, customer support, maps, advertising, and operational measurement. These providers may use cookies or similar technologies according to their own terms and privacy notices.
UrbanBook does not authorize third parties to use UrbanBook data for purposes unrelated to providing or improving services for UrbanBook unless permitted by law and the relevant user choices.
5. Managing Choices
Users can manage some cookie choices through browser settings, device settings, platform settings where available, or consent tools where shown. Blocking some cookies may affect sign-in, checkout, bookings, saved preferences, maps, support tools, or other core features.
Essential technologies may be used even where optional cookies are declined because they are needed to provide and protect the service.
6. Do Not Track and Similar Signals
Some browsers send signals asking websites not to track users. Because there is no single consistent industry standard for these signals, UrbanBook may not respond to every signal in the same way. UrbanBook will honor legally required choices where applicable.
7. Changes
UrbanBook may update this policy when technologies, providers, legal requirements, or platform features change.
8. Contact
Questions about cookies and tracking may be sent to UrbanBook support through official support channels.