Sign In

UrbanBook Privacy Policy

UrbanBook Innovations LTD (“UrbanBook”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services (collectively, the “Services”). By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Services.

1. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, such as:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Payment information
  • Profile information (e.g., username, profile picture)

Usage Data

We may collect information about your interactions with our Services, including:

  • Device information (e.g., IP address, browser type, operating system)
  • Log data (e.g., access times, pages viewed, links clicked)
  • Location data (if you enable location services)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your use of our Services and to provide a better user experience. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our Services
  • Processing transactions and sending related information
  • Communicating with you, including responding to your comments, questions, and requests
  • Sending you technical notices, updates, security alerts, and support messages
  • Marketing and promotional purposes, such as sending you information about products, services, offers, and events
  • Personalizing your experience with our Services
  • Monitoring and analyzing trends, usage, and activities
  • Detecting, preventing, and addressing technical issues, security incidents, and fraudulent activity

3. How We Share Your Information

We may share your information in the following ways:

  • With your consent or at your direction
  • With service providers who perform services on our behalf (e.g., payment processing, data analysis, email delivery)
  • In connection with a merger, acquisition, or sale of all or a portion of our assets
  • To comply with legal obligations, protect our rights and property, and ensure the safety of our users
  • With third parties for marketing and advertising purposes (in aggregated or de-identified form)

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

5. Your Choices

Account Information

You can update, correct, or delete your account information at any time by logging into your account or contacting us.

Marketing Communications

You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

Cookies

You can manage your cookie preferences through your browser settings. If you choose to disable cookies, some features of our Services may not function properly.

6. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We will take steps to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our Services after the changes become effective constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

UrbanBook Innovations LTD Lusaka, Zambia Email: [email protected] Website: urbanbook.app


By using UrbanBook, you agree to this Privacy Policy. Thank you for trusting UrbanBook with your information.