Back to Help Centre

Help guide

Staff access and team support

Help for businesses managing staff who handle orders, tickets, bookings, check-ins, deliveries, services, or customer support.

Business support

Step 1

Only give business access to trusted team members who need it for their role.

Step 2

Remove staff access when a team member leaves or no longer handles UrbanBook work.

Step 3

If a team member cannot access their work, contact business support with the listing name and the team member's name.