Help guide

Rentals, deposits, and damages

Help with car rentals, party rentals, equipment, return times, deposits, fuel rules, damage claims, and missing items.

Step 1

Review deposit amount, pickup and return time, allowed use, fuel or cleaning rules, and late return charges before confirming.

Step 2

Inspect rentals before use and report existing damage or missing items as soon as possible.

Step 3

Deposits may be held or reduced when there is late return, damage, missing items, excessive cleaning, or rule breaches.