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Help guide

Real estate viewings and requests

Help with property searches, viewing bookings, agent appointments, viewing fees, requests, and property information.

Explore property

Step 1

Review property location, price, viewing time, agent details, and viewing fee terms before confirming.

Step 2

Use UrbanBook messages and support for property viewing issues, suspicious requests, or unclear fees.

Step 3

Do not send private documents or payments outside trusted channels unless UrbanBook or the verified provider has clearly requested them for a valid reason.