Help guide

Bookings and orders

How to follow confirmations, changes, cancellations, deliveries, check-ins, tickets, and service requests.

Step 1

Check the latest status before travelling, collecting an order, or attending an event.

Step 2

Request help early if the time, location, item, or service details look wrong.

Step 3

Keep messages respectful and include photos or receipts when they help explain the issue.